In today’s fast-paced world, convenience is key when it comes to shopping. With so many options available, it’s easy to see why Click and Collect services have become increasingly popular. But what exactly does Click and Collect mean, and why should you consider using it for your next shopping experience with us? In this post, we’ll dive into what Click and Collect is, how it works with Go Kayaking, and the many benefits it offers.

What is Click and Collect?

Click and Collect is a shopping service that allows customers to purchase products online and then pick them up at a physical store location. This service combines the ease of online shopping with the convenience of local pickup, eliminating shipping fees and waiting for deliveries.

Essentially, Click and Collect allows you to shop from the comfort of your home, choose your items, pay online, and select one of our stores as your pickup point. It allows you to reserve stock, guaranteeing it’s availability once it’s ready, so no waisted trips! Once your order is ready, you can collect it at a time that suits you—without the hassle of delivery delays or additional costs.

How does Click and Collect Work?

Using Click and Collect is simple and straight forward. Here’s how it works with Go Kayaking

  1. Shop as normal: Add the items to your basket, get in touch if you need any assistance and buy online.
  2. Select Click and Collect: Click and collect is available in the checkout stage for every payment type
  3. Pay Online: Complete your payment using any of our convenient payment methods
  4. Wait for confirmation: You’ll initially receive an email thanking you for your order, but this is not confirming your order is ready to collect. Wait for us to personally email you confirming it’s ready. It normally takes 10 minutes but this can depend if the item you’re ordering is at a different store to where you want to collect it from
  5. Pick Up Your Order: Head to the selected store at your convenience, and pick up your items. In most cases, you can collect your order the same day or within a few hours!
Our Runcorn Store
Our Llangollen Store

Benefits of Using Click and Collect

There are several reasons why Click and Collect has become a go-to shopping method for so many customers. Here are some of the top benefits:

  1. Avoid Shipping Costs: One of the biggest advantages of Click and Collect is that you won’t have to pay for shipping or worry about delivery fees, or being there to receive delivery. Simply pick up your order from the store, and you’ve saved money.
  2. Save Time: Forget waiting at home for a delivery. With Click and Collect, you get to skip the waiting game and pick up your items on your own time, making it a convenient option for you.
  3. Try the item on and Speak to A professional: All our staff in store are paddlers and we can help you get it right. So when you collect you can try it on and speak to us if you have any concerns
  4. Easy Returns: Super easy to return. If you’re not happy with the item when you collect, you can simply select another one in store then and there. Or you can return it back to the store at a later date. No need to deal with return shipping!
  5. Local Convenience: We love to see our paddlers in store and hear about your adventures. Support your local paddle sport retailers and enjoy a hassle free friendly shopping experience.

Whether you’re buying a last minute gift or driving past one of our stores on the way to the river, sea or lake, click and collect gives you flexibility and control over your shopping experience.